Terms of Service

These Terms of Service and Sale (“Terms”) govern your access to and use of BetHoop (“BetHoop”, “we”, “us”), an AI-powered NBA and WNBA analysis service operated from France. By creating an account, ticking the acceptance box at signup, or using the service, you accept these Terms in full. If you do not agree, do not use BetHoop.

1. Publisher identification

Service publisher: BetHoop (sole proprietorship, France). Contact: hello@bethoopai.com. Hosting provider: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, United States. The detailed commercial register information will be added once the operating entity is incorporated.

2. Service description

BetHoop provides predictive analyses of NBA and WNBA games — win probabilities, projected scores, suggested picks, advanced statistics and contextual factors — produced by a proprietary mathematical model assisted by AI. BetHoop is not a sportsbook, does not accept wagers, does not facilitate betting transactions, and does not hold any gambling license. The service is informational.

3. Eligibility & geographic availability

• You must be at least 21 years old if you reside in the United States, at least 19 years old in most Canadian provinces, or otherwise of the legal gambling age in your jurisdiction.
• You must not use BetHoop from a jurisdiction where the discussion, publication or promotion of sports betting picks is prohibited. You are solely responsible for verifying the legality of your access.
• We may use IP-based geo-detection to restrict access from jurisdictions we consider incompatible with the service.
• BetHoop is not directed at, nor intended for, persons under the legal gambling age. We will close any account upon credible report of underage use.

4. Account creation & acceptance

Authentication is handled by Clerk. To create an account you must (a) provide accurate information, (b) be of legal gambling age, and (c) explicitly accept these Terms and our Privacy Policy via the acceptance checkbox displayed at signup. We record the version of the Terms accepted, the date and time of acceptance, and your IP address as evidence.

5. Subscription, pricing & billing

• Paid plans are billed in USD through Stripe Payments Europe Limited. Pricing is displayed on the pricing pageand may be adjusted with at least 30 days' advance notice to existing subscribers.
• No free trial. The free preview (approx. 15% of an analysis) is the introductory tier and replaces any trial.
• Subscriptions renew automatically at the end of each billing period until cancelled.
• Cancellation at any time: you may cancel through the Stripe Customer Portal accessible from your account menu, in two clicks and without contacting us. Cancellation takes effect at the end of the current billing period; you keep access until that date.
• Right of withdrawal (EU consumers, Article L221-18 of the French Consumer Code): a 14-day withdrawal period normally applies to distance contracts. However, by checking the acceptance box at signup and starting to use the analyses before the end of the 14-day period, you expressly waive your right of withdrawal on the digital content already delivered (Article L221-28, 13° of the French Consumer Code). The unused portion of a paid period is not refunded.
• Outside of the above, all sales are final. Refunds may be granted at our sole discretion in cases of duplicate charges, service unavailability we are responsible for, or documented technical failure preventing use.
• Taxes and currency conversion fees applicable in your country are your responsibility.

6. Acceptable use

You agree not to:

• Scrape, copy, mirror or redistribute BetHoop content in bulk or to train any model.
• Use the service to facilitate illegal gambling, money laundering, or any unlawful activity.
• Attempt to circumvent paywalls, authentication, rate limits or security controls.
• Reverse-engineer the prediction engine or any related model.
• Share, lease or resell access to your account.
• Use automated agents, bots or scripts against the service.

Breach of this section may lead to immediate suspension or termination, without refund of any paid period.

7. No betting advice; no guaranteed outcome

BetHoop's outputs are statistical estimates, not financial or betting advice, and are not a guarantee of any outcome. Past performance does not predict future results. Sports outcomes are inherently uncertain. You alone are responsible for any decision to place a wager and for any losses that may result. Bet responsibly — see our Responsible Gambling page.

8. Affiliate & influencer program

Influencers and creators may participate in our affiliate program. Affiliates may share promotional codes that grant their audience a one-time discount on the first billing period. Affiliate compensation is agreed individually with each creator (typically on a pay-per-view basis) and is governed by a separate written agreement that takes precedence over these Terms for the affiliate relationship.

9. Intellectual property

All content, software, models, prompts, designs and trademarks within BetHoop are owned by BetHoop or its licensors. NBA, WNBA, team names, logos and other third-party marks belong to their respective owners and are used for identification purposes only, under fair-use principles. No content of the service may be reused for commercial purposes without our prior written consent.

10. Personal data

Processing of personal data is described in our Privacy Policy, which forms an integral part of these Terms.

11. Limitation of liability

To the maximum extent permitted by applicable law, BetHoop and its operators are not liable for indirect, incidental, consequential, special or punitive damages — including loss of profits, loss of data, or any gambling losses — arising from or related to use of the service. Our aggregate liability shall not exceed the amount you paid us in the twelve months preceding the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded (in particular liability for gross negligence, fraud, death or personal injury under French law).

12. Service availability

We aim for high availability but do not guarantee an uninterrupted, error-free service. Maintenance windows may temporarily reduce availability. We are not liable for outages caused by sub-processors, internet infrastructure, force majeure, or third-party action.

13. Termination

You may close your account at any time from the account menu. We may suspend or terminate accounts that violate these Terms, with notice where reasonable. On termination your access ends and your data is deleted subject to the legal retention obligations described in the Privacy Policy.

14. Changes to these Terms

We may update these Terms. Material changes will be notified by email or in-app at least 15 days before they take effect. After a material update you will be prompted to accept the new version at next login; refusing to accept ends your right to use the paid service (a prorated refund is then granted on request for the remaining period).

15. Consumer dispute resolution

EU consumers: in case of a dispute that we cannot resolve amicably, you may use the European Commission Online Dispute Resolution platform: ec.europa.eu/consumers/odr. Once BetHoop is incorporated as a French company, the contact details of our consumer mediator (médiateur de la consommation) will be listed here, as required by Articles L612-1 et seq. of the French Consumer Code.

US / Canada: please contact hello@bethoopai.com first; we engage in good-faith resolution within 30 days. Nothing in these Terms restricts statutory consumer rights applicable in your state or province.

16. Governing law & jurisdiction

These Terms are governed by French law. Any dispute that is not resolved through the procedure in Section 15 falls under the exclusive jurisdiction of the courts of the operator's registered seat in France, except for non-waivable consumer protection rules of the consumer's country of residence.

17. Contact

Questions about these Terms: hello@bethoopai.com. Privacy requests: privacy@bethoopai.com.